Administered jointly by ISSA (Worldwide Cleaning Industry Association) and the AIC (American Institute for Cleaning Sciences), CIMS (Cleaning Industry Management Standard) is a standard of excellence designed to help building service contractors and in-house providers develop quality, customer-centered organizations. The CIMS framework is built around the five quality principles that have proven to be the hallmarks of well-managed successful cleaning operations: Quality Systems, Human Resources, Management Commitment, Service Delivery, and Health, Safety and Environmental Stewardship. Certification indicates that a cleaning operation has been evaluated by an independent, third party examiner, and has demonstrated consistent, quality standards designed to meet customers’ needs and expectations. KIMCO received its certification, with honors, on October 25, 2007.

Please visit www.issa.com and click on the blue link at the bottom called “CIMS Certification” for more information.